Delivery and returns

We are committed to using reusable and recyclable materials within our packaging and will use as little plastic as possible (unless part of the original packaging).

Delivery.

Delivery is to UK mainland. We will do our best to get your items out the same day but if this is not possible we will ship the next working day. For packages up to 2kg we use Royal Mail 2-3 day delivery. Parcels 2kg+ will be sent via UPS tracked usually next day delivery but allow up to 3 days.

Delivery rates.

We try and be as fair as possible with our postage rates and will only charge for postage rates plus packaging materials. Our rates are as follows:

Up to 2kg with maximum dimensions 16cmx35cmx45cm, £3.20.  2kg+ and oversized, £7.99.

Orders over £100 qualify for free delivery.

 

Returns.

If any of your items arrived missing or damaged you must contact us by email within 24 hours. If you wish to return any item for whatever reason other than the above mentioned please email within 14 days of receipt. Please note that you will be responsible for return postage costs. We strongly advise proof of postage be obtained where tracking isn't available.

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